Thank you for choosing our hotel for your upcoming stay. We understand that plans can change, and we aim to provide you with a transparent cancellation policy that ensures both your convenience and our commitment to providing exceptional service. Please review our cancellation policy below:
- Free Cancellation:
- You may cancel your reservation free of charge until 7 days before your scheduled arrival date, in the property’s timezone – Eastern Daylight Time (EDT).
- If you cancel within 7 days of your arrival date, the total price of your reservation will be charged as a cancellation fee.
- No-Show Policy:
- If you fail to arrive at the hotel without prior cancellation, you will be considered a no-show.
- The no-show fee will be equal to the total price of your reservation, as stated in the cancellation policy.
- Prepayment:
- For reservations, a prepayment of the total price will be charged within 7 days of your scheduled arrival date.
- This prepayment ensures the reservation is secured and confirms your commitment to staying at our hotel.
Please note the following additional details:
- All deadlines and timeframes mentioned above are based on Eastern Daylight Time (EDT).
- The cancellation policy and no-show fee are applicable to each individual reservation and room booked.
- If you have booked multiple rooms or have a group reservation, please ensure each reservation adheres to the cancellation policy.
- Cancellations and modifications should be made directly through our website or by contacting our customer service team. Please refer to your confirmation email for contact details.
We recommend that you review your travel plans carefully and consider obtaining travel insurance to protect against unforeseen circumstances that may require cancellation or modification of your reservation.
Thank you for your understanding and cooperation. We look forward to providing you with a pleasant and memorable stay at our hotel. Should you have any further questions, please do not hesitate to contact us.